Guest Services

Everything arranged for the hotel guest

Guests and employees want the same digital comfort when away from home and do not want to worry about ICT matters when in a hotel. That’s what we do!

Guests and employees want the same digital comfort when away from home and do not want to worry about ICT matters when in a hotel. That’s what we do!

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  • Wifi
  • Telefonie
  • Television
  • Digital Signage
01

Wifi

Wifi

We do not have to tell you about the importance of Wifi: Guest ratings highly depend on it. Running water and Wifi are the most important aspects to have a satisfied guest. Hotel guests expect fast and reliable Wifi. Whether it is used for sending an email, creating a presentation or to relax while streaming Youtube or Netflix content. Wifi should be available at all times, that’s a fact.

Client case

The Wifi experience at Corendon Hotels should exceed it all.

Read more

Sbit thinks about it and makes sure that there is a reliable Wifi network for your guests and employees. Mobile POS, chip and pin, calling, mobile PMS (status change hotel rooms), surfing. Everything is possible using our wireless networks. 

 

Tailor made Wifi coverage 

We stand for excellent Wifi coverage for every guest and employee, tailor made. Organizing a congress and in need of a temporary network? We will unburden you and your organizer. 

  

Welcome! 

During the login process you are able to show information about your hotel and the services you offer. Of course using your corporate identity. The login procedure for the guest can be set up in a number of “easy access” ways. Our 24/7 cloud control center monitors the services. Even before a disturbance occurs, we are most likely already working on a solution. Feels good. 

 

Straight off the right way 

The best Wifi will be available when making use of a new in-room accesspoint. We recommend this solution when having to deal with a renovation or in case of new development. The coverage is state of the art and you save a lot on cabling. You can safely connect the TV and Telephone to the accesspoint. Something for you? 

02

Telefonie

Telefonie

Telephony has come a long way. The large PBX in the basement is not of these times anymore. Nowadays telephony is nothing more than a possibility of communication using the same network as your computer is using.

The Advantages of  VoIP

Direct savings on subscription and calling costs, available for analog phones

The Advantages of  VoIP

For use with wake up calls, check-in / check-out & Do Not Disturb’s shows name of guest on hotel telephones

The Advantages of  VoIP

Easy to integrate with PMS systems and place calls via Wifi and softphones

The Advantages of  VoIP

Housekeeping staff can change room status by telephone

Using a phone is just one way to place a call. You can also use a headset connected to your computer or use an app on your mobile phone. Call queue, welcome message, a screen on the wall in the reservations department with call statistics, everything is a standard functionality within 3CX. Even wake-up calls, open and closing of lines, room status changes via PMS and showing guestnames on the telephone display are standard. 

From virtual telephone line (siptrunk) to telephones, from intercom to electronic, from door opening to mobile integration, from placing calls through your computer to disclosure of the analog room telephones, Sbit has the solution. Call us for an appointment. Sbit is 3CX Platinum partner, we are proud of our partnership.  

03

Television

Television

Watching TV, just like at home, that is what the guest wants these days. We are able to provide you with different television channel bundles over fiber, coax and satellite. Furthermore we make sure that your guest is able to watch his favorite movies and series using his laptop, tablet and mobile phone. Also without this connection there are a number of applications we can set up for the guests in order for the guest to stream their own content.

The television system will be configured using your corporate identity and information you want to show. For example, the hotel ABC (breakfast times, etc), but also your information movie with activities in and around the hotel. We offer complete solutions for IP-networks, as well as coax or a combination of these. 

  

When the network is combined with Hotel Television by Sbit, a PMS connection can be established. Whenever the guest checks out, the configuration of the television will be reset. During his stay he can use his native language. We are looking forward to tell and show you more about our Hotel television solutions.  

Client case

Bastion Hotels invests in smart IPTV solution with Chromecasts

Read more
04

Digital Signage

Digital Signage

Clear and crisp communication with your guests is what it is all about in the hospitality industry. By using digital signage the way it is meant to be you are able to communicate even more direct with your guests.

Hotels often make use of digital signage in combination with narrowcasting. Clear, effective and relevant communication between you and your guests is very important nowadays. The need for information is high, the guest wants the hotel to operate according to his wishes and this way of communication helps by creating the experience you want the guest to have.   

 

Change or editing content with the software provided is easy. Staff members can edit content, create new content and change display time slots per area and screen. We are glad to help you make the best choice for your hotel and your guests.  

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